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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-12-2022 12:08 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi, I need to perform a factory reset on my "HP OfficeJet 250 Mobile". Apparently the procedure is not public. Hope you can help me out.

Category:
3 REPLIES 3

‎04-20-2022 08:38 AM

HP Recommended

@Kineon

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 
Let's try these steps to resolve the issue: 

  • 1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ). 
  • 2. Touch Printer Maintenance.
  • 3. Touch Restore. 
  • 4. Touch Restore Factory Defaults. A message appears stating that the factory defaults will be restored. 
  • 5. Touch Restore.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

‎04-20-2022 01:09 PM

HP Recommended

Thanks for the response. The problem could be solved through the whatsapp chat support though. Just needed the button combination for the support or disable/enable menu.

‎04-20-2022 04:05 PM

HP Recommended

@Kineon

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.
Have a nice day ahead.

ECHO_LAKE
I am an HP Employee

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