01-12-2021 01:59 AM - edited 01-12-2021 02:02 AM
Today - without any change to the system (no new software, no updates, etc.) the HP Solution Center stopped working.
When I open the Solution Center I get the following:
I assume it has something to do with the fact that flash is no longer supported.
Is there any solution? Will there be an update to the drivers/software, or due to the age of the printers using the HP Solution Center there will be no update?
01-12-2021 12:40 PM
I even went to far as to uninstall all HP drivers, programs, etc. from my computer and reinstalled everything from the HP website in hopes that it had been updated, but nothing. HP Update doesn't find any updates either. I use the Solution Center for work on a regular basis, so this is not good!
01-12-2021 02:07 PM
I was able to get the HP Scanning application to run from a program called "IrfanView" by selecting
File | Acquire/Batch Scanning
under acquire method I selected
the I hit the Select Twain Source button
I selected "My_Printer" and hit the Select button
then the OK button
and the HP Scanning software loaded and scanned my photograph.
I did not get a chance to select whether to make it a photo or document however.
I was also able to run the Windows 10 Scan software and scan things as well. This very
basic task that I took for granted for so long is turning into a real R&D project.
01-12-2021 02:27 PM
I reinstalled the HP Solution Center from scratch using the Windows 10 compatible update to the installation file, which for my printer was : OJ_AIO_6500_E709_Full_Win_WW_140_408-5.exe downloaded from HP over a year ago.
Sorry but I don't know about any plugin version.