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×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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HP Solution Center Not Working (probably flash issue)
01-12-2021 01:59 AM - edited 01-12-2021 02:02 AM

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Today - without any change to the system (no new software, no updates, etc.) the HP Solution Center stopped working.
When I open the Solution Center I get the following:
I assume it has something to do with the fact that flash is no longer supported.
Is there any solution? Will there be an update to the drivers/software, or due to the age of the printers using the HP Solution Center there will be no update?
01-12-2021 12:40 PM

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Following!
I even went to far as to uninstall all HP drivers, programs, etc. from my computer and reinstalled everything from the HP website in hopes that it had been updated, but nothing. HP Update doesn't find any updates either. I use the Solution Center for work on a regular basis, so this is not good!
01-12-2021 01:00 PM

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I have done the same uninstalled all HP for both my printers Office Jet Pro L7780 and H470 work for printing but no Solution Centre ??
01-12-2021 02:07 PM

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I was able to get the HP Scanning application to run from a program called "IrfanView" by selecting
File | Acquire/Batch Scanning
under acquire method I selected
Single Image:...
the I hit the Select Twain Source button
I selected "My_Printer" and hit the Select button
then the OK button
and the HP Scanning software loaded and scanned my photograph.
I did not get a chance to select whether to make it a photo or document however.
I was also able to run the Windows 10 Scan software and scan things as well. This very
basic task that I took for granted for so long is turning into a real R&D project.
01-12-2021 02:13 PM

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In the search box on the Windows 10 taskbar try typing:
HP Scan
and run the "HP Scan and Capture" app to scan photos or documents.
01-12-2021 02:17 PM

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Did you use the basic version of the installer or all the plugin version
01-12-2021 02:27 PM

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I reinstalled the HP Solution Center from scratch using the Windows 10 compatible update to the installation file, which for my printer was : OJ_AIO_6500_E709_Full_Win_WW_140_408-5.exe downloaded from HP over a year ago.
Sorry but I don't know about any plugin version.
01-12-2021 02:37 PM

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Same symptoms on a Photosmart C4750 that has been working flawlessly for many years. Just happened today.
01-12-2021 02:38 PM

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Sorry, I missed the most important part, On the IrfanView, Basic installer or plugin version

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