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- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP color LaserJet CM1312 MFP , Window 10 Software

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04-19-2022 03:16 PM
I have recently upgraded my laptop to Microsoft Windows 10 (64-Bit), but couldn't find the proper driver software to use the wireless printer function on my old printer HP color LaserJet CM1312 MFP.
Where can I find the driver ?
04-20-2022 09:02 AM
Hello @Joe344 ,
Welcome to the HP Support Community!
Here's what you need to do:
- Uninstall HP printer software, and then remove the printer from your Devices list.
- Disconnect printer/scanner from computer- Disable WLAN, WiFi and/or remove the USB or LAN cable.- Do not switch off the printer >> unplug the power cord from the socket!
- right-click Start, search for "control panel" and open "Programs and Features"
uninstall all HP printer software > via "Programs and Features" - right-click Start, search for "control panel" and open "Devices and Printers"
In the "Devices and Printers" window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.” einfügen - Restart the PC
- Close all programs
- download only this complete package: HP Color LaserJet CM1312 MFP Series Full Solution
File name: CM1312series-win7-full-solution-AM-EMEA1-v5.1.exe (308.8 MB) - Close all programs
- Only reconnect the printer to the power supply and switch it on (if this does not happen automatically)
- Open up the run command with the "Windows Key + R" key combo > in folder Downloads double-click on the CM1312series-win7-full-solution-AM-EMEA1-v5.1.exe
- wait until the installation asks to connect the printer/scanner
- The installation was completed successfully, now you must ...
- Restart the System again
- Now the installation is complete.
Document error messages accurately, even better is to take a screenshot of it and upload here.
Hope this helps! Keep me posted.
Andr-1611
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