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HP Recommended
HP color LaserJet CM1312 MFP
Microsoft Windows 10 (64-bit)

I have recently upgraded my laptop to Microsoft Windows 10 (64-Bit), but couldn't find the proper driver software to use the wireless printer function on my old printer HP color LaserJet CM1312 MFP.

Where can I  find the driver ?

1 REPLY 1
HP Recommended

Hello @Joe344 ,
Welcome to the HP Support Community!

 

Here's what you need to do:

  1. Uninstall HP printer software, and then remove the printer from your Devices list.
    • Disconnect printer/scanner from computer- Disable WLAN, WiFi and/or remove the USB or LAN cable.- Do not switch off the printer >> unplug the power cord from the socket!
    • right-click Start, search for "control panel" and open "Programs and Features"
      uninstall all HP printer software > via "Programs and Features"
    • right-click Start, search for "control panel" and open "Devices and Printers"
      In the "Devices and Printers" window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
    • einfügen
  2. Restart the PC
  3. Close all programs
  4. download only this complete package: HP Color LaserJet CM1312 MFP Series Full Solution 
    File name: CM1312series-win7-full-solution-AM-EMEA1-v5.1.exe (308.8 MB)
  5. Close all programs
  6. Only reconnect the printer to the power supply and switch it on (if this does not happen automatically)
  7. Open up the run command with the "Windows Key + R" key combo > in folder Downloads double-click on the CM1312series-win7-full-solution-AM-EMEA1-v5.1.exe
  8. wait until the installation asks to connect the printer/scanner
  9. The installation was completed successfully, now you must ...
  10. Restart the System again
  11. Now the installation is complete.

Document error messages accurately, even better is to take a screenshot of it and upload here.

 

Hope this helps! Keep me posted.
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
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