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‎07-16-2020 02:37 AM

HP Recommended
Product: A7F64A HP officejet pro 8610
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I've got the ink sensor failure on my HP officejet 8610 pro only for the black color. 

 

I've already tried to replace the cartridge and to do a semi full reset without any result. the status of the print head is displayed as good.

 

is there a way to clean the sensor ? or reset the error? i've seen the black ink on the print head nozzle so it should be working.

 

thanks

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