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I would like to connect my hp 4650 printer to my laptop via USB. I live in the country and have really bad internet, so my wifi cuts out frequently. 

 

Can someone please help me with this. I've spent 11 months fighting with this issue. Even if I plug the USB into the laptop, it doesn't recognise the printer. 

 

 

3 REPLIES 3
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@kissmyass1

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • What is the operating system?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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Windows 10

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@kissmyass1

Thank you for posting back.

 

Download the HP Smart app, and then follow the instructions to set up a USB connection in Windows.

  1. If you already connected the printer USB cable to your computer, disconnect it, and then remove the printer from your computer.

    Search for and open Printers & scanners, and then select the name of your printer from the list. Click Remove device, click Yes, and then restart the computer.

  2. Make sure an open USB port is available on your computer. Do not connect the printer to a USB hub or docking station as the printer might not receive enough power to operate properly.

  3. Go to HP Smart - Microsoft Store and install the HP Smart app.

  4. Open the app, and then follow the guided installation to complete the setup. If the setup does not begin automatically, click the Plus sign to add your printer.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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