How do I download HP drivers for HP 2721e / Win 7 64-bit without using HP Smart

[Lisa2113]

I am trying to install HP 2721e onto a windows 7 PC. I can download the drivers etc..but it still states 'printer is not installed' eventhough it shows on Devices and Printers page. Any suggestions welcome please.  Lisa 

[Dragon-Fur]

@Lisa2113 

Welcome to the HP Community --

Software is available for this printer and Windows 7 --

That said, the only option still does involve the Easy Start wrapper.

Hopefully, it will work "as advertised".

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If using a printer USB cable between the printer and the computer, disconnect the cable before installing the printer software.  Connect the cable when instructed to do so, near the end of the installation procedure.

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / (then) Install <<<

HP Easy Start Printer Setup Software – Offline Use Only 

If asked, opt for the Full Driver to be installed.

After the software is installed, Restart the computer and sign in. 

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The installation of the full driver generally adds at least one, possibly two shortcuts to the Desktop.

 Note:  Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options.

Printer Assistant 

HP Scan Assistant

HP Scan 

Printer Assistant shortcut > Tab Scan > Manage Scan to Computer > Enable

Or

HP Scan Assistant shortcut > Manage Scan to Computer > Enable

Programs_and_Features_Printer_Desktop_Icons_11

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

HP DeskJet 2721e All-in-One Printer  

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People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

[Lisa2113]

Thank you. It DID seem to install and it went further than it has gobe n the 6 hours I have been trying over the weeken...but whn I came to print it still states 'word cannot print - there is no printer installed'

I'm really stuck.

[Dragon-Fur]

@Lisa2113 

You are welcome.

Hmm.. 

I'm not versed in Windows 7 anymore -- it's just been too many years since I've seen or worked with it.

I suspect I'm missing something.  ?

If the driver / software installed, it might be that the printer is not set as the default and / or is not selected in your Word Print settings.

What else?

Were it mine to do -- and if I was tired of fighting with stubborn software -

Export the Word document to PDF > Save the PDF formatted document

Open the PDF file and print that.

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Samples

The following is likely "a little bit" relevant at least to the extend that you can see / check the Default Printer.

Preparation > Check / enable the printer as the “Default Printer”

Windows 11

Settings > Bluetooth & devices > Printers and scanners

Scroll down > Switch OFF Let Windows manage my default printer

Scroll up > Select Printer from the list of printers > Set as Default

Windows 10

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select Printer from the list of printers > Manage > Set as Default

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Example - Word - Print menu - Set / Select Printer

Word_Print_Pages_1-4_Duplex_1

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

[Lisa2113]

...sigh..... thanks...again.  The saving as a PDF didn't work either. 

I think I just need a new PC - this one it 12 years old now!

And that will a whole new set of problems!! 🙂

[Dragon-Fur]

@Lisa2113 

You are welcome.

12 years is  "Vintage" -- you know, a nice word for Old.  Smiling.

I'd trade troubles getting used to new tech against struggling with old tech any day.

Smiling.

Be mindful of what you get -- stuff is a lot more expensive now -- 

That said, it's true that you tend to get what you pay for.

Good Luck.

We are here when and if you need us.

My apologies if I missed something and made this worse that it would have been.

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"