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‎04-13-2020 10:35 AM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

My daughter somehow paused the printer on her computer and i can not figure out how to un-pause it. Can someone give me some information on how to do this? I have tried everything. Thank you!!

22 people had the same question
1 REPLY 1

‎04-16-2020 07:16 AM

HP Recommended

Hi @Ally03

Welcome to the HP Support Community. I understand the printer is paused. I'd be happy to assist you. Let us try these steps to resolve this issue:

  • Open the control panel and select Devices and Printers.
  • Right-click the printer and select 'See what's printing'.
  • Click the top Printer menu and click Pause Printing to remove the checkmark and resume printing.

If the issue persists, run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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