-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- How to delete COMPLETED job log history

Create an account on the HP Community to personalize your profile and ask a question
12-02-2021 07:30 AM
Hi, for security reasons we are required to delete all completed job logs that are stored on the printer. Can this be done? If so how? We also do not want any record kept on the printer of jobs sent to it
thanks in advance
jon
12-02-2021 11:02 AM
If you require high security and privacy you should refer to this web page for documentation on securing HP printing devices: https://support.hp.com/ca-en/document/c03687861
I have never had this request before so I have not tried it but here is a setting to disable device user stats however I do not know if this also stops the job log from populating, but gives you a place to look and test.
You will probably also want to turn on secure erase which wipes every job from memory after it is completed. This may hamper performance a little but provides the most comprehensive method for keeping information private. I also assume you are using print job encryption to ensure security between the work station and the printer.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.