Hp Envy 4520 won't successfully align and sets to default?

[Rose39]

I've been trying to align my printer for some weeks now, but it does not scan the alignment page successfully and instead sets to default. As a result, nothing is printing the way I need it to. I feel like I've tried everything - resetting the printer, buying new ink, reprinting the alignment page several times. 

Has anyone ever had this problem and been able to fix it?

Thank in advance! 

[A4Apollo]

Hi! @Rose39, Welcome to HP forums.

Don't worry I'd like to help you out. Let me ask you a few questions in order to assist you better.

Did you make any changes to your printer?

Have you tried checking with a different ink cartridge?

Are you using HP genuine ink cartridges?

It looks like the alignment is not successful due to which you have issues using the printer.

You have to complete the alignment process in order to skip the alignment page printing.

Try few steps recommended below.

Turning the printer off, and then on again might resolve Alignment issues.
Turn the printer on, if it is not already on.
Wait until the printer is idle and silent before you continue.
With the printer turned on, disconnect the power cord from the rear of the printer.
Unplug the power cord from the wall outlet.
Wait at least 60 seconds.
Plug the power cord back into the wall outlet.
   NOTE:
HP recommends connecting the printer power cord directly to the wall outlet.
Reconnect the power cord to the rear of the printer.
Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

Aligning the ink cartridges correctly aligns the printhead with the printer. Align the printer from the printer control panel, then evaluate the results.

1. Make sure to load the input tray with plain, white paper.

2. On the printer control panel, swipe the display to the left, and then touch Setup.

3. Touch Tools.

4. Swipe up on the display, then touch Align Printer.

   An alignment page prints.

5. Wait for the alignment page to fully eject from the printer.

      NOTE:

   Before a print job, the printer automatically extends the output tray extender. Do not push in the output tray extender until the print job is complete.

6. Lift the scanner lid.

7. Place the alignment page with the print side down on the scanner glass. Position it according to the engraved guides around the glass.

   

8. Close the scanner lid, then touch OK

   The printer aligns the ink cartridges.

9. Try to print again.

Refer this article to further troubleshoot print quality issues with your printer. Click Here

Let me know if this helps!

Have a great day ahead! 🙂

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[Dnguyen1]

The alignment is still off please advise.

[Raj1788]

@Dnguyen1

Welcome to the HP Community

Could you please help me with the exact model name or the product number of the printer and the operating system of the computer?

Keep me posted.

Have a great day!

Cheers:)