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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
mbkitmgr1
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Identifying printer driver version currently installed

HP Recommended
LaserJet M477FDW
Microsoft Windows Server 2019

Having received the Advisory on the need to update printer software for select models (HPSBPI03723 rev. 1) I have gone thru updating the drivers on a Server 2008R2 and Server 2019, but suspect neither have udpated the driver software.

  • I ran Printui.exe
  • Chose the drivers tab
  • Selected the model I am working on (HP Color Laserjet Pro MFP M477 PCL6 and chose properties
  • There are multiple files that make up the driver
  • When I click and obtain the properties for each file (incliding the one named driver) all have different version numbers

Can you clarify which file/s I need to inspect to determine the driver version

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