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HP Recommended
Officejet J4580
Microsoft Windows 10 (64-bit)

Since this month, it is impossible to open the HP Solution Center on my HP Officejet J4580 All-in-One. It requires the Flash Player software which is no more accepted by Windows 10 for safety reasons. By what can be repleced the Flash Player software ?

1 REPLY 1
HP Recommended

@Sergiolepremier

 

Welcome to the HP support community.

 

Adobe has permanently disabled the Flash Player as of 12-Jan-2021, and as the HP Solution Center software is based on Flash, it may not work as expected.  

  

Here are two other compatible scanning apps, which can be used to scan your photo or document: 

  

  1. HP Scan Extended: You can Download-Save-Install > HP Scan Extended   

Or-- 

  1. HP Scan and Capture: You can download and Install HP Scan and Capture app from Microsoft store. Here is the link: https://www.microsoft.com/en-us/store 
    For more information on how to use this app, refer: https://support.hp.com/in-en/document/c04675206 

  

NOTE: You must have the HP printer driver software installed on the computer to use these apps. If you did not uninstall HP Printer driver software, then you should have it already. 

  

OPTIONAL: Add HP Scan Extended shortcut to Taskbar / Send to Desktop / Pin to Start 

  • Open File Explorer > Navigate to C:\Program Files (x86)\HP\HP Scan Extended\bin 

  • Right-Click exe > Select Pin to Taskbar / Send to Desktop / Pin to Start 

 HP Scan Extended features include (and are not limited to): Single, Multiple scans, Image and PDF scans, Email as PDF / JPEG, Source selection, Page Size choices include Auto-Detect (extracts image / document boundary).  May include OCR (Save as Editable Text). 

 

Let me know if that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.