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‎09-17-2026 11:17 PM

HP Recommended
Operating System: Microsoft Windows 11

The HP LaserJet printer is currently unable to install through the USB cable. During the installation process, the setup progresses to approximately 99% and then stops, followed by an error pop-up. The printer is not successfully detected or completed in the installation process despite using the USB connection. Troubleshooting and reinstallation attempts are required to resolve the driver/installation issue and enable the printer for normal use.

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1 REPLY 1

‎09-18-2026 04:31 AM

HP Recommended

Hi, @Sada_Hussain, Welcome to the HP Support.

 

I will be more than happy to help you. while I am an HP employee, the views expressed here are my own and may not necessarily reflect the views of HP. By sharing relevant video links, I aim to provide clear, practical guidance in an easy-to-follow format. These tailored video resources are designed to address queries more effectively and enhance understanding. I hope you find them helpful as well.

 

Here are the links which will help to resolve the issue: 

 

Install Software on Windows 10 & 11 Using a USB Connection | HP LaserJet Pro Printers | HP Support

 

How to Set Up an HP Printer using a USB Connection in Windows 10 or 11 | HP Printers | HP Support

 

How to fix a Windows 11 print driver failing to install | HP Printers | HP Support

 

Do keep me posted. 

  

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

RITA_R2

HP Support 

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