-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
1
0
0
HP Recommended
HP Recommended
Welcome to the HP English Community --
I am the bearer of bad news.
Old printer - Windows does not support custom paper sizes.
The Windows driver was never written to handle custom paper size forms.
Printer Specifications for HP ENVY 4500, DeskJet 3540 Printers
Paper Handling
Supported paper sizes
Paper Type | Size |
Letter | 216 x 279 mm (8.5 x 11 in) |
Executive | 184 x 267 mm (7.24 x 10.51 in) |
A4 | 210 x 297 mm (8.3 x 11.7 in) |
A5 | 148 x 210 mm (5.83 x 8.27 in) |
B5 (JIS) | 182 x 257 mm (7.2 x 10.1 in) |
B5 (ISO) | 176 x 250 mm (6.9 x 9.8 in) |
A6 | 105 x 148 mm (4.1 x 5.8 in) |
10 x 15 cm | 100 x 150 mm (3.9 x 5.9 in) |
10 x 15 cm (tab) | 100 x 150 mm (3.9 x 5.9 in) |
3.5 x 5 in | 89 x 127 mm (3.5 x 5 in) |
4 x 6 in | 101.6 x 152.4 mm (4 x 6 in) |
4 x 6 in (tab) | 101.6 x 152.4 mm (4 x 6 in) |
Cabinet | 120 x 165 mm (4.7 x 6.5 in) |
5 x 7 in | 127 x 178 mm (5 x 7 in) |
13 x 18 cm | 130 x 180 mm (5.1 x 7.1 in) |
2L | 127 x 178 mm (5 x 7.01 in) |
8 x 10 in | 203.2 x 254 mm (8 x 10 in) |
Mutsugiri | 203.2 x 254 mm (8 x 10 in) |
O**bleep**u hagaki | 200 x 148 mm (7.87 x 5.83 in) |
and
Supported custom sizes
Paper size |
76 to 216 mm (3.5 to 8.5 in) wide and 127 to 356 mm (5.0 to 14.0 in) long |
note:Custom-sized paper is only supported on Mac.
=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
HP ENVY 4500 e-All-in-One Printer series
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
Dragon-Fur
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community