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10-19-2026 03:34 PM
I have purchased AMD Ryzen 7 5800X3D
I just presumed as it was Socket AM4 that this would be compatible with my mobo, but looking futher into it just before i install it, ai is telling me its not 100% sure if it will boot on install, i dont want to open it up and install as i cant return it if i do that, so any help would be great please, i have tried looking at the bios notes i have AMI F.24 08/10/2025 currently BaseBoard product 8876 version 11
10-19-2026 03:49 PM
PCs with the general 1Z1C0AV product number come with the HP 'Hana' motherboard.
Below is the link to the specs for the Hana motherboard, which has the list of supported processors.
HP Desktop PCs - Hana motherboard specifications | HP® Support
This discussion indicates that the Ryzen 7 5800X3D will not work.
Solved: Upgrade my Omen 30L GT13-1174 - HP Support Community - 9035774
Just in case I am incorrect regarding the motherboard check the SSID and confirm you have the 8876-system board ID, which you can do by running the Windows system information app, check the Baseboard product line and the info there is the SSID.
If you happen to have the 'HanaL' motherboard which has a SSID of 89EB, then the AMD Ryzen 7 5800X3D may work.
Solved: Omen 25L CPU Upgrade - HP Support Community - 9380102