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HP DeskJet 2622 All-in-One Printer
Microsoft Windows 10 (64-bit)

My computer wakes automatically M-F at 10:30am and when I run the command: "powercfg -lastwake" I get the below message. "Device\HarddiskVolume3\Windows\System32\svchost.exe (SystemEventsBroker) Owner Supplied Reason: Windows will execute 'NT TASK\HP\HP Print Scan Doctor\Printer Health Monitor' scheduled task that requested waking the computer." 

 

I have tried uninstalling all HP software, yet this print scan doctor still wakes my computer. Any assistance? 

1 REPLY 1
HP Recommended

@KG1988

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Let's try to do a root uninstall and reinstall of the software:

 

Unplug any USB cable, if any, before doing this.

 

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.) Open up the run command with the "Windows key + R" key combo

14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.

15.) Restart the computer. 

 

Once done, please download and install the software from here: 

https://support.hp.com/in-en/drivers

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day! 
 

 


 


I am an HP Employee

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