Ne HP laptop no longer prints in colour

[Antipasta]

All other computers print ok.

My new laptop (after a faulty HP automatic update for the printer) will no longer print in colour. If you go to Printer Preferences | Paper / Quality there is now NO Colour section showing. As I said all other laptops/PCs ok just this one. And I have removed and reinstalled device, and drivers etc. This is a known issue that people have had before but the HP repsones have been poor at best. Anyone not affiliated with HP have an idea!? Thanks!

[KrazyToad]

@Antipasta

I suggest you uninstall the printer driver from root level and download the full feature software

1.) In Windows, search for and open Programs and features 
2.) Select your HP Printer 
3.) Select Uninstall 
4.) In Windows, search for and open Devices and printers 
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 
6.) Open up the run command with the “Windows key + R” key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 
8.) Click on the “Drivers” tab 
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 
10.) Select Ok 
11.) Select Apply and Ok on the Print Server Properties windows 
12.) Close Devices and Printers
13.) Restart the computer and download the Full Feature Software from Here and follow the onscreen Instructions

Keep me posted and have a great weekend 😊

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