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- Unanswered Topics - Printers
- Printer Appears Disconnected/Printer Will not Print

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11-09-2017 12:41 PM
Product: HP Officejet Pro X576dw
I am able to print from websites, however from Microsoft Word and Microsoft Excel, the printer appears to be disconnected and will not allow me to print. I have tried to disconnect and reconnect the printer.
Error message 1 (when attempting to print out of Microsoft Excel):
Print preview is not available because Microsoft Excel could not connect to the selected printer.
*Does not allow me to try to Connect to Printer despite option "Connect to Printer"
Error message 2:
Unable to connect

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