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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Printer error 0x800706ba

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04-08-2020 01:52 PM - edited 04-08-2020 01:54 PM
Priter is not working. It worked well first day I bought, week ago, and suddenly it is giving an error 0x800706ba. I could not find clear step-by-step to make it work again. I already reinstalled it but keep giving same error. Appreciate your help. Thanks
04-14-2020 07:21 AM
Welcome to the HP Support Community.
Are you able to copy? Where do you see the error message?
Let's try to reset the Printer here:
Turn the printer on, if it is not already on.
- Wait until the printer is idle and silent before you continue.
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Unplug the power cord from the wall outlet.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet.
- NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
- Reconnect the power cord to the rear of the printer.
- Turn on the printer, if it does not automatically turn on.
- Wait until the printer is idle and silent before you proceed.
Also, try connecting the Printer to a different wall outlet directly.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee