Product: HP Tank 310
OS: Centos 7.6
Problem: I was able to install the hplip package successfully(or so i think) on Centos 7.6.1810 64 bit. This is on a home desktop. 1. the HPLIP service started and identified my printer.
2. Printer could not e installed because the software wasnt able to idetify the ppd file. It gave some error that "unable to find ppd file using old algorithm".
3. i manually identified the PPD file which is named: /usr/share/cups/model/HP/hp-ink_tank_310_series.ppd.gz
4. I ticked on print sample page along with printer configuration. Sadly though the job was queued and subsequently it got stopped. Nothing resulted.
5. i checked dmesg and get
[Wed Oct 14 15:33:27 2020] lp: driver loaded but no devices found
[Wed Oct 14 15:51:00 2020] Did not find alt setting 1 for intf 0, config 1
The other message i saw is something like filter hpcups is not found.
I have spent half a day attempting this.
On running hp-doctor, i get the message that the the ppd file chosen is not right and it tried to search and as usual fails to find one. some more info from hp-doctor
HP Linux Imaging and Printing System (ver. 3.20.9)
HPLIP upgrade latest version ver. 1.0
---------------
| SYSTEM INFO |
---------------
Kernel: 3.10.0-957.27.2.el7.x86_64 #1 SMP Mon Jul 29 17:46:05 UTC 2019 GNU/Linux
Host: darkstar
Proc: 3.10.0-957.27.2.el7.x86_64 #1 SMP Mon Jul 29 17:46:05 UTC 2019 GNU/Linux
Distribution: 23 7.6.1810
Bitness: 64 bit
Following are the ppd files on my system
/usr/share/cups/model/HP/hp-deskjet_3000_j310_series.ppd.gz
/usr/share/cups/model/HP/hp-ink_tank_310_series.ppd.gz ## <== I used this
/usr/share/cups/model/HP/hp-laserjet_3100.ppd.gz
/usr/share/cups/model/HP/hp-laserjet_3300_3310_3320-pcl3.ppd.gz
/usr/share/cups/model/HP/hp-laserjet_3300_3310_3320-ps.ppd.gz
/usr/share/cups/model/HP/hp-officejet_series_310.ppd.gz
/usr/share/cups/model/HP/hp-photosmart_3100_series.ppd.gz
/usr/share/cups/model/HP/hp-photosmart_a310_series.ppd.gz
/usr/share/cups/model/HP/hp-photosmart_c3100_series.ppd.gz
/usr/share/cups/model/HP/hp-photosmart_prem_c310_series.ppd.gz
/usr/share/cups/model/HP/hp-psc_1310_series.ppd.gz
Centos is not an obscure OS; so i am little surprised to mess around like this. I thought it would be easier.
any help appreciated and disapponted with HP/Centos. Need to decide which.
Thanks
Krishnan
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