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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
vinooram
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Re: HP Solution Center not working : Adobe Flash Player Error and Unable to scan

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That is why I was trying to install HP Smart (lets just call it NOT-SO-Smart as it says my laptop is not connected to printer by USB, LOL)... Sorry, but there is a good connection as I can print and scan from my laptop... As for ink levels, when I am printing, there is a little printer icon shows up and briefly displays ink levels... Can't do much from the Printer in Settings 'Manage'

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gkostas
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Hello Vinooram,

 

what device do you have and what is your laptop OS?

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deathmountmusic
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I feel shafted not being able to get ahold of anyone from hp to fix my computer

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JEmily44
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Hi, @vinooram

If you are not able use HP Solution center for Scanning your document, its because Adobe has permanently disabled the Flash Player. And HP Solution center works on Flash Player. So for the time being we have to use other software for Scanning.

Here are two other compatible scanning apps, which can be used to scan your photo or document:

 

  1. HP Scan Extended: You can Download-Save-Install > HP Scan Extended  

Or--

  1. HP Scan and Capture: You can download and Install HP Scan and Capture app from Microsoft store. Here is the link: https://www.microsoft.com/en-us/store
    For more information on how to use this app, refer: https://support.hp.com/in-en/document/c04675206

If this Fix the issue please share it with other people too.

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sachdevpht
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HP 209a-z All in one Printer Product number CN34U110FN Unable to run HP Solution Center and do scanning jobs.

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