HP UPD Certificate Issue

[Cristian-Novac]

Hola, ya he localizado el error. Cuando actualicé el driver a la versión 7.1 desde la 6.5 empezó a mostrarme este error al imprimir:

Resulta que en las propiedades del driver hay una opción marcada que hay que desactivar. Entramos en las propiedades de la impresora y pulsamos en "Almacenamiento de trabajos":

Ahí encontraremos la opción "Allow Untrusted Certificates" la cual hay que desactivar.

Lo curioso es que al pulsar en "Aplicar" veremos como la opción desaparece del driver y ya no mostrará el error más.

[MarcusC]

Hey @Cristian-Novac 🙂

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.

Regards,

MarcusC

[ThomasBraun]

Hi Cristian-Novac,

unfortunately, this is not a valid solution.

1. Not all HP printers offer the "job storage" tab - this depends on the printer model

2. In my case, there is no option "allow untrusted certificates" on the job storage tab

I also get the following error messagebox instead of the certificate error:

"Job abort error,

Job aborted: Failure in UIO CreateAddressFromIPAddress"

I'm not sure if both error are somehow related, but both only show up with the 7.x version UPD.

Tried this with 7.0.1.24923

best 

Thomas

[ThomasBraun]

Update: This seems to be related to the infamous "PrinterNightmare"-Patch that Microsoft released last year.

I managed to fix this by adding the following registry entry on the client PC:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print]
"RpcAuthnLevelPrivacyEnabled"=dword:00000000