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‎01-09-2023 08:16 AM

HP Recommended
Product: Samsung C480W
Operating System: Microsoft Windows 11

When the problem started I don't know exactly, maybe when I changed to a new computer a few weeks ago. The printer has been working properly before for many years.
If I want to print something on a A4 paper, the output is always reduced in size (about 4-5% smaller than original size). I have checked and double checked the computer settings and tried from different applications and another computer as well. Always the same reduced result. I have also cleared the printers memory in Tech Mode and checked that the paper setup is A4 - the problem remains.


Any ideas why the printer reduces prints? Btw, copies are not reduced they are perfectly 100%, only prints from the computer show this phenomena.

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