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HP Recommended
Envy Photo 7858
macOS 10.13 High Sierra

My printer came without the setup cartridges and now I have no idea how to go forward with regular cartridges. Help!

3 REPLIES 3
HP Recommended

Hi @kyuushuchu11,

 

We would have to perform an OOBE reset on the printer to bypass the error and use regular ink cartridges.

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

 

HP Recommended

HP 7855 came without SETUP cartridge. As a result I can not set up printer. Solutions?

HP Recommended

@Gamer92660

 

Welcome to the HP Support Community.

 

I'd be happy to assist you with setting up your Printer.

 

I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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