cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
EmilioG
New member
1 0 0 0
Message 1 of 1
45
Flag Post

Software installation error

HP Recommended
HP Smart Tank 500 Series
Microsoft Windows 7 (64-bit)

https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/Software-installation-error/td-p/751428...

 

I have this problem too, on 2 different PCs. I have signed in as admin (by default) and cannot eliminate the printer on step 5 of the solution provided. I did uninstall the driver in the windows program, but couldnt delete it from printerui.exe

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation