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JW-88
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Flag Post

Software update failed now can't uninstall or add printer

‎11-28-2021 03:21 AM

HP Recommended

HP offjofficejet all in one 8710 

Printer has been working fine and is still working with other PC , laptop. On my laptop the Software update has failed and with no apparent reason. Have tried uninstalling printer several ways but nothing works. It seems like it is stuck halfway through. Settings - add a printer it is no longer showing and can't get it to add. 

Have run out of possibilities . Any suggestions please 

 

Thanks

 

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