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‎04-25-2024 09:37 AM - last edited on ‎04-25-2024 11:28 AM by Moderator

HP Recommended

I've purchased a HP ENVY 6020e printer a few days ago. And have been trying to follow HP outline to get things in operation for a few days, but no success. And that why I 'm contacting HP to get some  assistance from the Tech Department to help resolve this issue. I will be calling you on Friday, April 26th between 10a- 12p. for professional services. [content removed], thank you for support.  

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1 REPLY 1

‎04-26-2024 01:53 PM

HP Recommended

Hi @robinsonondobso ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you're having trouble setting up your HP ENVY 6020e printer. 

 

Refer to this document:  HP printer setup (Wi-Fi Direct)

HP printer setup (HP Smart app)

HP printer setup (Windows built-in driver)

HP printer setup (USB cable)

HP ENVY 6020e All-in-One Printer Setup

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

Take care and have a good day.
Gaya1239 – HP Support.
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