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‎04-28-2024 07:35 PM

HP Recommended
Product: HP ENVY 6455e All-in-One Printer

I am unable to install my printer, it never turns purple and always stays blue, what am I doing wrong?

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‎04-29-2024 02:05 AM - edited ‎04-29-2024 02:06 AM

HP Recommended

Click here for network setup in a different language

This video shows how to connect WiFi using a smartphone  but a laptop with HP Smart could be used
https://www.youtube.com/watch?v=IHTGrY19KtE


A hard reset requires the cartridge door be open
https://www.hardreset.info/devices/hp/hp-envy-pro-6452/hardreset-second-method/



Full feature software for your printer April 2024

If no smartphone then use the WPS or pushbutton method discussed on page 28 of the users manual
http://h10032.www1.hp.com/ctg/Manual/c07043346.pdf

DeskJet Reference
This printer supports 2.4 and 5ghz bands.

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