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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-28-2021 02:47 PM - last edited on ‎11-21-2024 07:25 AM by

HP Recommended
Product: HP Deskjet F4580 All-In-One printer

After this latest Window 10 update, my solution center stop working, stating the adobe flash play is no longer supported. Just a few days ago it was working, i have seem to try everything to get this resolved. I know this is a older printer, but i purchased this printer brand new and at that time it was worth good money, The printer has never gave me problems until today. I am not looking to purchase a new printer when this one was working fine for me. Do anyone have any solution to resolve this problem?

 

"HP COMMUNITY TEAM NOTE"

 

AndressaR_1-1716903062829.pngThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

 

 

2 REPLIES 2

‎10-31-2021 01:02 PM

HP Recommended

@cshortrun2

 

Welcome to the HP Support Community.

 

Adobe has permanently disabled the Flash Player as of 12-Jan-2021, and as the HP Solution center software is based on Flash, it may not work as expected. 

 

Here are two other compatible scanning apps, which can be used to scan your photo or document:

 

  1. HP Scan Extended: You can Download-Save-Install > HP Scan Extended  

Or--

  1. HP Scan and Capture: You can download and Install HP Scan and Capture app from Microsoft store. Here is the link: https://www.microsoft.com/en-us/store
    For more information on how to use this app, refer: https://support.hp.com/in-en/document/c04675206

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 


I am an HP Employee

‎11-05-2021 05:55 AM - last edited on ‎11-21-2024 07:24 AM by

HP Recommended

Hi @cshortrun2 

 

Try the driver download from the next link:

Deskjet F4580

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
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