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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Photosmart C4480

Hello, I'm not able to install the printer on a new Windows 10 computer. I'm running Windows 10 Version 21H2. The HP "drivers" page for this printer says to install it using the Windows installation procedures (here: https://support.hp.com/us-en/drivers/selfservice/hp-photosmart-c4400-all-in-one-printer-series/36555...)

 

"Install the HP Printer Driver and Software provided within your operating system."

 

In the "Add Printer" / "Install the printer driver" window, HP is not listed until I click "Windows Update". After several minutes I see "HP", "Hewlett-Packard" and "Hewlett Packard". Neither of these options show the Photosmart C4480.

 

Any help would be appreciated. Thanks!

 

"HP COMMUNITY TEAM NOTE"

 

AndressaR_1-1716903062829.pngThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

 

 

4 REPLIES 4
HP Recommended

Hi @wasm32 ,

 

Try the driver download from the next link:

Photosmart C4480

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards,

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Hello @FerRX,

 

Thank you for the link, but I'm not comfortable downloading an installing a driver from a personal Amazon drive account. I would encourage other people also show caution and not download/install this file. Perhaps you can point me to a download link from the official hp.com website?

HP Recommended

Hi @wasm32 ,

...,.,.,

Try the driver download from the next link:

https://support.hp.com/us-en/drivers/selfservice/hp-photosmart-c4400-all-in-one-printer-series/36555...

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards,

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

hello @FerRx,

 

Unfortunately, that link does not contain a driver installation executable for Windows 10. That is why I posted this question in the first place. This is what I see on that page.

wasm32_0-1640814571285.png

 

When I try to install via the operating system the Photosmart C4400 series (or C4480) is not listed.

On the "Add Printer" window, I click "Windows Update":

wasm32_1-1640814763940.png

 

After a few minutes I see  long list of printers from manufacturer names "HP", "Hewlett Packard" and "Hewlett-Packard". 

 

wasm32_5-1640814935937.png

 

 

The printer is not listed under any:

wasm32_2-1640814816335.png

wasm32_3-1640814872623.png

wasm32_4-1640814910015.png

 

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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