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‎07-29-2021 01:14 PM

HP Recommended
Product: HP Office Jet pro 8610
Operating System: Microsoft Windows 10 (64-bit)

On the HP dashboard I have 2 printers showing - An 9010 and an 8610. The 9010 replaced the 8610 but I cannot update the Dashboard to delete the 8610 which I have trashed. Any suggestions?

Category:
1 REPLY 1

‎08-02-2021 09:07 AM

HP Recommended

@Edd6, Welcome to the HP Support Community! I’m here to help.

 

To assist you better, which dashboard are you referring to?

Are you using the HP Smart app?

 

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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