WIA Driver

[LAPTOPNUMPTY]

My system says i dont have a WIA installed... how do i download/resolve this?

[Kumar0307]

@LAPTOPNUMPTY, Welcome to the HP Support Community! I’m here to help.

To assist you better, where do you see this message?

Are you able to print or scan?

WIA - Windows Image Acquisition service is an inbuilt feature with Win OS.

Check for any pending Windows update and restart the computer.

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing/scanning'.

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

[LAPTOPNUMPTY]

Hi Kumar

Thanks for the suggestions.  Searching the internet had given me the same solutions.  None of them have worked .

Windows is up to date the scanner found nothing wrong yet my laptop says WIA missing.

It will print using USB to printer port no problem.

Kind regards

Nigel

[Kumar0307]

@LAPTOPNUMPTY

Glad to know that the printer is working fine. If you have issues with the WIA service, kindly contact Microsoft for assistance.

Keep me posted for any other assistance.