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‎04-17-2021 02:58 PM

HP Recommended

According to HP advertising, certain printers come with a 2 year warranty.  However once they are registered on-line following HP instructions the warranty is less than a year.  I spoke with HP several times on the phone and the say the warranty starts on day of manufacture and is only a year even though they are advertised in retail stores as well as on HP.com as having a two year warranty.

 

I would hate to find out after a year or so that if the printer broke, the HP warranty has expired.

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2 REPLIES 2

‎04-17-2021 08:08 PM

HP Recommended

I cannot comment on the 2 year warranty, but can tell you that printer warranty is 1 year from DATE of Purchase. It may show less as the printer is added to HP'S database when the printer is built and has one year from that point. Once a product is sold and registered the expiry dates are adjusted to reflect a year from purchase date.

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎04-17-2021 08:58 PM - edited ‎04-17-2021 08:59 PM

HP Recommended

 

 

 

Screenshot 2021-04-08 215707.png

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