When I install the HP smart app on my PC it autodefaults the email to my old live.com email. I

[robodawg1]

When I install the HP Smart Driver and try to scan to email it defaults only to my old live.com email. I use a **bleep** email now and it doesnt let you change it.  How do I do that?

[Dragon-Fur]

@robodawg1 

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Remove the old email from Windows Mail.

Add the new email from Windows Mail.

Restart the computer and log in.

Check Windows Mail to be sure the new email is added and working.

Set up email in the Mail app for Windows 10 

When using "Share" in HP Smart to get to the "Scan to Email" feature,

Select "Mail"

Next > Select the "from" address from the list

 

References / Resources

HP Smart for Windows

HP Smart is an application available in the Microsoft Store

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR

HP Printers - Using the HP Smart App (Windows 10)

NOTES: 

• Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues
• Latest versions of HP Smart require that you be signed into the application with your HP Account credentials.

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 8715 All-in-One Printer 

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