Where is the installation software required to install my printer?

[MrTJW]

My printer a laser jet 1018 requires the full installation software before it can be recognized as a printer. The get installer link leads me to "Page cannot be displayed" No I am not hijacked, it is a valid HP page. The computer a win 10 64 bit recognizes the printer as other device. 

[east2100]

Go downloading HP Universal Print Driver PCL5 6.1.0.20062 64-bit it works

https://drivers.softpedia.com/get/PRINTER/HP/HP-Universal-Print-Driver-PCL5-61020062-64-bit.shtml

[Alden4]

Hi @MrTJW,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you're having trouble installing the full software for your HP LaserJet 1018 printer on Windows 10 64-bit, you can try the following steps to resolve the issue.

1. Use Windows Update:

   • Connect your printer to the computer and turn it on.
   • Go to Settings > Update & Security > Windows Update.
   • Click on "Check for updates" and let Windows search for the latest drivers.

2. Download Drivers from HP Website:

   • Go to the official HP support website: https://support.hp.com.
   • Enter your printer model (LaserJet 1018) and navigate to the Drivers section.
   • Download the latest full feature software and drivers designed for Windows 10 64-bit.

3. Uninstall Previous Installations:

   • Ensure any previous installations or attempts are removed. You can do this by going to "Control Panel" > "Programs and Features" and uninstalling any existing HP printer software.

4. Disconnect and Reconnect the Printer:

   • Disconnect the printer from the computer.
   • Reboot your computer.
   • Reconnect the printer and turn it on.

5. Install Using Compatibility Mode:

   • Right-click on the downloaded installer file and select "Properties."
   • Go to the "Compatibility" tab.
   • Check the box for "Run this program in compatibility mode for:" and select a previous version of Windows that is compatible with the driver.
   • Click "Apply" and then "OK."
   • Run the installer again.

6. Manually Add the Printer:

   • Go to "Settings" > "Devices" > "Printers & scanners."
   • Click on "Add a printer or scanner" and follow the on-screen instructions.
   • When prompted, select your printer and install the drivers.

7. Use Windows Troubleshooter:

   • Go to "Settings" > "Update & Security" > "Troubleshoot."
   • Run the Printer troubleshooter.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support