Where is the sysadmin password (for signing in to the EWS) on my Color Laserjet Pro MFP M281fdw?

[DVK2]

Where is the sysadmin password (same as for signing in to the EWS) on my Color Laserjet Pro MFP M281fdw printer? I got a message from HP to refresh the printer software and for that I needed a system administrator password. I don't remember to have used such a password anytime.

[Jay_G24 · Accepted solution]

Hi @DVK2,

I'd like to help!

I understand your printer is locked with an administrator password

We can perform a factory defaults on the printer to resolve the issue

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

[LEA30]

HI Jay_G24, I have a similar problem. Could you please contact me in private message?
Thank you