how to reset factory settings on officejet 250 mobile all-in-one?

[carldewever]

Hello,

During the initial setup of this officejet 250 mobile printer I inadvertently disabled wireless access.
I have now been trying through all kinds of methods to re-enable the wifi on the printer but have had no succes...
The closest i got is the screen "administrative settings" from the "hp smart app" where I can click "enable wireless settings", when I press "ok", the change is accepted but then when I go to this settings page again, nothing changes, the changes are not taking into account...

This drives me crazy and i am ready to throw away the printer without ever having used it.

Can you tell me how to reset the printer to its factory settings so that i am presented again with the initial screen that lets me choose to connect to the wifi?

Thx from Belgium
Carl

[Echo_Lake]

@carldewever

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 
Let's try these steps to resolve the issue: 

• 1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).
• 2. Touch Printer Maintenance.
• 3. Touch Restore.
• 4. Touch Restore Factory Defaults. A message appears stating that the factory defaults will be restored.
• 5. Touch Restore.

Hope this helps! Keep me posted for further assistance.
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