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hp officejet 5255; important updates; unable to download or install

1 REPLY 1
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@DJ63 Welcome to HP Forums Community!

Which program are you using to download and/or install the updates? If you aren't getting your updates from the HP website,

please click here to get them and let me know if this works

 

Also, which OS do you have on your device?
And which update are you referring to?

 

Please elaborate for a quicker resolution.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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