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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Printers
- Printer Setup, Software & Drivers
- new router needs connecting to printer but cant reset
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04-08-2019 03:09 AM
i am on sky for internet and they have installed a new router but my printer was connected to the old one. how do i connect printer to the new one, i have ausb printer lead connected but it still wont work. thanks
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Accepted Solutions
04-09-2019 12:52 PM - last edited on 09-25-2023 07:19 AM by SofiaML
Welcome to the HP Support Community!
Step 1: Connect the printer with WPS
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Locate the WPS button on your router, but do not press it yet.
If your router does not support WPS, skip to the next step to connect the printer with the HP Smart app.
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Turn on the printer. If the printer is in sleep mode, press the Cancel button on the control panel.
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On the printer control panel, press and hold the Wireless button for at least 3 seconds or until the wireless light starts to flash.
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On the router, press and hold the WPS button for 3 to 5 seconds or until it shows that the WPS connection process has started.
note:
The printer stops searching for a WPS connection two minutes after the wireless button is pressed. If you were unable to press the WPS button within that timeframe, attempt these steps again.
Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.
If the printer fails to connect to your wireless network, try step 2.
Step 2: Connect the printer with a temporary USB connection
Temporarily connect the printer to the computer with a USB cable, and then change the connection to wireless in HP Printer Assistant.
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Search Windows for HP, and then click your printer name from the list of results. If you do not have the printer software installed on your computer, to go 123.hp.com to download and install it.
HP Printer Assistant opens.
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Click the Utilities tab.
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Click Printer Setup & Software, and then click Reconfigure Wireless Settings.
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Follow the on-screen instructions to change the wireless settings.
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When prompted, connect the USB cable and type the WEP or WPA key (network password).
If you do not know your network password, go to Find Your Wireless WEP, WPA, WPA2 Password (Windows).
Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.
Once the printer is connected using the USB cable, click on this link to Change from a USB to a Wireless Connection.
Let me know how this goes.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
KUMAR0307
I am an HP Employee
04-09-2019 12:52 PM - last edited on 09-25-2023 07:19 AM by SofiaML
Welcome to the HP Support Community!
Step 1: Connect the printer with WPS
-
Locate the WPS button on your router, but do not press it yet.
If your router does not support WPS, skip to the next step to connect the printer with the HP Smart app.
-
Turn on the printer. If the printer is in sleep mode, press the Cancel button on the control panel.
-
On the printer control panel, press and hold the Wireless button for at least 3 seconds or until the wireless light starts to flash.
-
On the router, press and hold the WPS button for 3 to 5 seconds or until it shows that the WPS connection process has started.
note:
The printer stops searching for a WPS connection two minutes after the wireless button is pressed. If you were unable to press the WPS button within that timeframe, attempt these steps again.
Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.
If the printer fails to connect to your wireless network, try step 2.
Step 2: Connect the printer with a temporary USB connection
Temporarily connect the printer to the computer with a USB cable, and then change the connection to wireless in HP Printer Assistant.
-
Search Windows for HP, and then click your printer name from the list of results. If you do not have the printer software installed on your computer, to go 123.hp.com to download and install it.
HP Printer Assistant opens.
-
Click the Utilities tab.
-
Click Printer Setup & Software, and then click Reconfigure Wireless Settings.
-
Follow the on-screen instructions to change the wireless settings.
-
When prompted, connect the USB cable and type the WEP or WPA key (network password).
If you do not know your network password, go to Find Your Wireless WEP, WPA, WPA2 Password (Windows).
Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.
Once the printer is connected using the USB cable, click on this link to Change from a USB to a Wireless Connection.
Let me know how this goes.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
KUMAR0307
I am an HP Employee
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