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‎03-14-2023 08:08 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M281cdw
Operating System: Microsoft Windows 10 (64-bit)

allow use of non HP toner

 

Category:
3 REPLIES 3

‎03-20-2023 01:39 AM

HP Recommended

Hi @Doby12,

 

Welcome to the HP support community.

 

Thank you for posting your query, I will be glad to help you.  

 

Please help us with the Printer serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4
HP Support  

I am an HP Employee.
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‎05-11-2023 03:43 PM - last edited on ‎05-11-2023 03:48 PM by Moderator

HP Recommended

My HP Color Laser Jet Pro MFP M281 cdw  (December, 2018) / Serial # [personal info removed] / Product # T6B83AR was used with both HP and non LD HP  Toner Cartridges.  It now rejects all cartridges, whether HP or LD.  Resolutions posted elsewhere did not work. How to resolve?

tmgrp@bellsouth.net

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‎05-12-2023 08:15 AM

HP Recommended

Hi @Doby12 

 

Welcome to the HP Support Community!


I understand that your printer rejects inks, I am glad to assist you today.

 

Please try to update the firmware; https://support.hp.com/us-en/drivers/selfservice/hp-color-laserjet-pro-m280-m281-multifunction-print...

 

Hope this helps!


Please perform these steps and Feel free to reply to your public post for any further assistance.


Thank you for being a Valuable Member of our HP Family.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


-Regards, 

Raj2111
I am an HP Employee

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