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HP Recommended
DeskJet 2640
macOS 10.15 Catalina

My DeskJet 2640 Printer continues to print in color even when I click it to print in Black and white. There is no settings to change this. I click on every single link and nothing comes up on my Mac or on the HP Smart App.

1 REPLY 1
HP Recommended

@Cynthie23

 

Welcome to the HP Support Community.

 

Remove and add the printer

 

Click the Apple menu, and then select System Preferences.

Depending on your operating system version, click Print & Fax, Print & Scan, or Printers & Scanners.

Click the name of your printer, click the Minus sign and then delete the printer.

 

 

Click the Plus sign and then click Add Printer or Scanner.

Click the Use or Print Using box, and then select AirPrint

 

 

Click Add to add the printer to the list.

 

Try to print.

 

Keep me posted for further assistance.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


I am an HP Employee

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