• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎02-12-2022 12:52 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I am disposing of my printer and am wondering if there is a memory of past print jobs in the printer that I need to wipe or delete.  If there is, how do I proceed.  I have an e-recycle depot I can use.

Category:
1 person had the same question
2 REPLIES 2

‎02-12-2022 01:07 PM

HP Recommended

Depends on the model of printer, most low end (under 500) ink and laser printers have no real permanent memory and simply performing a factory reset will clear them. For enterprise level products that contain a harddrive, I remove the harddrive and depending on age will either drill holes in it or securely erase for use as an emergency spare.  If you can post your model I can give you more specific instructions.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No

‎02-12-2022 04:02 PM

HP Recommended

Its an Officejet 6968.  

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.