Errore 0x8024200b.

[glotti4]

Hewlett-Packard - Imaging - Null Print - HP Photosmart 5520 series - Errore 0x8024200b.

No solved. Microsoft problem waiting solution.

Thanks.

Bye.

[rb011]

Hi @glotti4,

Thanks for exploring the HP Support Forums for a solution to your printer issue.

I understand that you have an HP Photosmart 5520 e-All-in-One Printer and you are seeing an 0x8024200b error. I would like to help with that.

Are you seeing the error on the printer or on the computer? Are there any words that accompany the error code?

When you are replying back please let me know what operating system your computer is running as it may narrow my search for a possible solution.

I will watch for your reply so I can look into this issue further for you. Please reply at your convenience.

Thanks.

[glotti4]

I'm seeing the error on the computer, notebook ASUS K52F with Window10 O.S. Thanks.

[rb011]

Hi @glotti4,

Thanks for getting back to me with the requested information.

I was searching your issue on the Microsoft Community Forums and came across someones fix for this issue.

You can visit the Microsoft Community Forum post with the solution by clicking here.

Please let me know if this resolves the issue, or if you require further assistance.

In fact, if this helps you to reach a solution, please click the "Accept as Solution", and the "thumbs up" buttons down below in this message. 🙂

Thanks!

[glotti4 · Accepted solution]

Hi.

Now it'S OK!

Many thanks.

[rb011]

Hi @glotti4,

Thanks for getting back with the good news!

Please click the "Accept as Solution", and the "thumbs up" buttons up on my initial reply above so others with similar issues can find the solution easier.

Thanks!