Getting "Filter failed" error while printing anything HP 1018

[albertoZurini]

My printer used to work just fine on Debian 9.9 using CUPS default HP proprietary drivers (I think they may be HPLIP, but I'm not sure). Anyway, today the printer started returning the "Filter failed" error, so I thought I could fix this problem by reinstalling official HPLIP drivers.

After reinstalling the drivers I still got the same error, so I connected the printer to another computer which is running Ubuntu 19.04 over an LXC container (this shouldn't be a problem, LXC USB passthrough used to work just fine everywhere I used it and even in this scenario hp-setup correctly recognized my printer).

After installing the new printer using the CUPS web interface I tried to print a test page, but I still got this "Filter failed" error.

Here the CUPS traceback:

D [13/Oct/2019:18:03:40 +0000] [Job 2] Applying default options...
D [13/Oct/2019:18:03:40 +0000] [Job 2] time-at-processing=1570989800
D [13/Oct/2019:18:03:40 +0000] [Job 2] gstoraster (application/vnd.cups-pdf to application/vnd.cups-raster, cost 99)
D [13/Oct/2019:18:03:40 +0000] [Job 2] argv[1]="2"
D [13/Oct/2019:18:03:40 +0000] [Job 2] envp[10]="SERVER_ADMIN=root@printer"
D [13/Oct/2019:18:03:40 +0000] [Job 2] envp[13]="USER=root"
D [13/Oct/2019:18:03:40 +0000] [Job 2] envp[17]="IPP_PORT=631"
D [13/Oct/2019:18:03:40 +0000] [Job 2] envp[21]="RIP_MAX_CACHE=128m"
D [13/Oct/2019:18:03:40 +0000] [Job 2] envp[26]="PRINTER=HP_LaserJet_1018"
D [13/Oct/2019:18:03:40 +0000] [Job 2] envp[30]="AUTH_I****"
D [13/Oct/2019:18:03:40 +0000] [Job 2] Started filter /usr/lib/cups/filter/hpcups (PID 4713)
D [13/Oct/2019:18:03:40 +0000] [Job 2] PDF interactive form and annotation flattening done via QPDF
D [13/Oct/2019:18:03:40 +0000] [Job 2] Failed to send: org.freedesktop.ColorManager.Device.NothingMatched:nothing matched expression \'Gray.Plain.,Gray.Plain.*,GraD [13/Oct/2019:18:03:40 +0000] [Job 2] Color Manager: no profiles specified in PPD
D [13/Oct/2019:18:03:40 +0000] [Job 2] envp[4]=\"CUPS_REQUESTROOT=/var/spool/cups\"
D [13/Oct/2019:18:03:40 +0000] [Job 2] envp[8]=\"HOME=/var/spool/cups/tmp\"
D [13/Oct/2019:18:03:40 +0000] [Job 2] envp[9]=\"PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin\"
D [13/Oct/2019:18:03:40 +0000] [Job 2] envp[10]=\"SERVER_ADMIN=root@printer\"
D [13/Oct/2019:18:03:40 +0000] [Job 2] envp[11]=\"SOFTWARE=CUPS/2.2.10\"
D [13/Oct/2019:18:03:40 +0000] [Job 2] envp[12]=\"USER=root\"
D [13/Oct/2019:18:03:40 +0000] [Job 2] envp[13]=\"CUPS_MAX_MESSAGE=2047\"
D [13/Oct/2019:18:03:40 +0000] [Job 2] envp[14]=\"CUPS_SERVER=/run/cups/cups.sock\"
D [13/Oct/2019:18:03:40 +0000] [Job 2] envp[15]=\"CUPS_ENCRYPTION=IfRequested\"
D [13/Oct/2019:18:03:40 +0000] [Job 2] envp[16]=\"IPP_PORT=631\"
D [13/Oct/2019:18:03:40 +0000] [Job 2] envp[17]=\"CHARSET=utf-8\"
D [13/Oct/2019:18:03:40 +0000] [Job 2] envp[18]=\"LANG=en_US.UTF-8\"
D [13/Oct/2019:18:03:40 +0000] [Job 2] envp[19]=\"PPD=/etc/cups/ppd/HP_LaserJet_1018.ppd\"
D [13/Oct/2019:18:03:40 +0000] [Job 2] envp[20]=\"RIP_MAX_CACHE=128m\"
D [13/Oct/2019:18:03:40 +0000] [Job 2] envp[21]=\"CONTENT_TYPE=application/pdf\"
D [13/Oct/2019:18:03:40 +0000] [Job 2] envp[22]=\"DEVICE_URI=hp:/usb/HP_LaserJet_1018?serial=KP3CTWK\"
D [13/Oct/2019:18:03:40 +0000] [Job 2] envp[23]=\"PRINTER_INFO=HP LaserJet 1018\"
D [13/Oct/2019:18:03:40 +0000] [Job 2] envp[24]=\"PRINTER_LOCATION=\"
D [13/Oct/2019:18:03:40 +0000] [Job 2] envp[25]=\"PRINTER=HP_LaserJet_1018\"
D [13/Oct/2019:18:03:40 +0000] [Job 2] envp[26]=\"PRINTER_STATE_REASONS=none\"
D [13/Oct/2019:18:03:40 +0000] [Job 2] envp[27]=\"CUPS_FILETYPE=document\"
D [13/Oct/2019:18:03:40 +0000] [Job 2] envp[28]=\"FINAL_CONTENT_TYPE=application/vnd.cups-raster\"
D [13/Oct/2019:18:03:40 +0000] [Job 2] envp[29]=\"AUTH_INFO_REQUIRED=none\"
D [13/Oct/2019:18:03:40 +0000] [Job 2] PID 4711 (/usr/lib/cups/filter/pdftopdf) exited with no errors.
D [13/Oct/2019:18:03:40 +0000] [Job 2] Start rendering...
D [13/Oct/2019:18:03:40 +0000] [Job 2] Set job-printer-state-message to "Start rendering...", current level=INFO
D [13/Oct/2019:18:03:40 +0000] [Job 2] Processing page 1...
D [13/Oct/2019:18:03:40 +0000] [Job 2] Set job-printer-state-message to "Processing page 1...", current level=INFO
D [13/Oct/2019:18:03:40 +0000] [Job 2] STATE: +hplip.plugin-error
D [13/Oct/2019:18:03:40 +0000] [Job 2] prnt/hpcups/HPCupsFilter.cpp 489: m_Job initialization failed with error = 48
D [13/Oct/2019:18:03:40 +0000] [Job 2] corrupted double-linked list
D [13/Oct/2019:18:03:40 +0000] [Job 2] STATE: +connecting-to-device
D [13/Oct/2019:18:03:40 +0000] [Job 2] PID 4713 (/usr/lib/cups/filter/hpcups) crashed on signal 6.
D [13/Oct/2019:18:03:40 +0000] [Job 2] Hint: Try setting the LogLevel to "debug" to find out more.
D [13/Oct/2019:18:03:40 +0000] [Job 2] Processing page 2...
D [13/Oct/2019:18:03:40 +0000] [Job 2] STATE: -connecting-to-device
D [13/Oct/2019:18:03:40 +0000] [Job 2] STATE: -media-empty-error,media-jam-error,hplip.plugin-error,cover-open-error,toner-empty-error,other
D [13/Oct/2019:18:03:40 +0000] [Job 2] Rendering completed
D [13/Oct/2019:18:03:40 +0000] [Job 2] PID 4712 (/usr/lib/cups/filter/gstoraster) exited with no errors.
D [13/Oct/2019:18:03:40 +0000] [Job 2] prnt/backend/hp.c 376: read new pjl status: 10014
D [13/Oct/2019:18:03:40 +0000] [Job 2] prnt/backend/hp.c 378: read pjl job_end: 0
D [13/Oct/2019:18:03:40 +0000] [Job 2] prnt/backend/hp.c 376: read new pjl status: 10001
D [13/Oct/2019:18:03:40 +0000] [Job 2] ready to print
D [13/Oct/2019:18:03:40 +0000] [Job 2] PID 4714 (/usr/lib/cups/backend/hp) exited with no errors.
D [13/Oct/2019:18:03:40 +0000] [Job 2] End of messages
D [13/Oct/2019:18:03:40 +0000] [Job 2] printer-state=3(idle)
D [13/Oct/2019:18:03:40 +0000] [Job 2] printer-state-message="ready to print"
D [13/Oct/2019:18:03:40 +0000] [Job 2] printer-state-reasons=none

Any suggestion?

[KURUME]

Hello you failed to say your product number only gave the model without that important data I can not give effective help I leave you a page where you can get that data https://support.hp.com/gb-en/document/c03770424?jumpid=reg_r1002_eses_c-001_title_r0007 ,and another page https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=reg_r1002_usen_c-001_ti...this program serves to update drivers and the BIOS securely and has other things more has.

I wait for your answer, I hope you serve cordial greetings 🙂

[albertoZurini]

Thanks for your answer,

unfortunately, I don't have any Windows machine which is compatible with Support Assistant and even if I had one, the server which will host the printing service is a Linux machine.

I've found the serial number of the printer:

[KURUME]

Hello my error I gave you a page which was to look up the serial number not of product I regret my error. what you gave me was the serial number I recommend that you delete that number and also scratch it on the image because it is something private that you must keep again sorry of the my error, now the product number was CB419A. Now I leave you the all information of the printer https://support.hp.com/gb-en/product/hp-laserjet-1018-printer/1814092/model/1814093?sku=CB419A and the printer manual http://h10032.www1.hp.com/ctg/Manual/c00585348

and possible solutions https://www.youtube.com/watch?v=5z2UWZNWZo4, https://www.youtube.com/watch?v=TvPZySVX8Zc,https://www.youtube.com/watch?v=RtoK3WyhPpI

with the same program that I recommended earlier you can verify your warranty and also contact from there or from the page where all the information of your printer is.

I wait for your answer, I hope you serve cordial greetings 🙂