11-14-2018 05:54 PM
After installing Windows 1809, Windows does not install correctly drivers for LasetJet 1018.
In Devices and Printers, LasetJet 1018 is shown under Unspecified and I cannot print with it.
Tried removing and then unplugging and plugging again, but nothing changes.
Can you tell me what I can do to fix this?
Can I contact Microsoft in some way, or is there some other fix that you know of?
03-01-2019 03:26 PM
Unfortunately, when I put in HP Laserjet 1020, the HP website does not give me a driver to download. I am looking for a driver for Windows 10, 64 bit. You would think HP would adequately support their older, fully functional, printers!
03-02-2019 08:37 AM
No, you should not try to find drivers in HP websites.
You just install it though the Devices and Printers in Windows 10.
Just open Devices and Printers and on top select Add Printer.
Then select to use Windows Update to find more printers and go and find HP Laserjet 1020.
03-02-2019 06:25 PM
05-01-2019 11:52 AM
Hello! I've been trying to instal HP LJ 1018 on Win10, followed recommendation to go to Devices and install printer manually, however found 2 issues:
- There is not 1020 anymore to choose from (there is Laser Jet 1022, 1022n and one more;
- How should I connect the printer to laptop? By default there is LPT, but I don't have one; the printer is attached to the computer using USB socket, but there is no such on the list.
Anyone could help please?
Thanks in advance!!
08-06-2019 04:02 PM
Hi i have followed the advice HP have to go to win 10 and get drivers, but it is not working. could you just send me the HP laserjet driver 1018 and 1020 please. I have ended up going in circles and just can't get it to work. I have a wonderful HP1018 and it is working fine except when Win10 was re-installed they baselined and i lost the driver. i've been at this for hours! Please help!
08-09-2019 04:46 AM
Welcome to the HP Support Community.
Let's run the HP Print and Scan Doctor:
Use this link for details on using the HP Print and Scan doctor: https://hp.care/2JyaC93
If the issue persists, let's do a root uninstall and reinstall of the software:
Unplug any USB cable, if any, before doing this.
1.) In Windows, search for and open Programs and features
2.) Select your HP Printer
3.) Select Uninstall
4.) In Windows, search for and open Devices and printers
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'
6.) Open up the run command with the "Windows key + R" key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)
8.) Click on the "Drivers" tab
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10.) Select Ok
11.) Select Apply and Ok on the Print Server Properties windows
12.) Close Devices and Printers
13.) Open up the run command with the "Windows key + R" key combo.
14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.
15.) Restart the computer.
Once done, please download and install the software from here:
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
I am an HP Employee
11-05-2019 11:43 AM
This is so bad. When using the Scan Doctor and you try to Get Installer, it can't even find the page!!!! What are we supposed to do with our 1018 Printer? Just toss it because HP can't be bothered making the driver available? If I get a new printer, it sure won't be an HP.