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Dolby13
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Message 1 of 4
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HP8600 printer and it’s started printing upside down on duplex printing

HP8600
Microsoft Windows 10 (64-bit)

The printer has been working correctly but it’s just started printing upside down on duplex printing I’v set it up correctly ie long side. I’v also tried to uninstall it but it won’t let me so that I can install updates.

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HP Support Agent
HP Support Agent
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Message 2 of 4
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HP8600 printer and it’s started printing upside down on duplex printing

@Dolby13,

 

Welcome to the HP Support Community!

 

I recommend you root uninstall the printer and then reinstall and check if it helps.

 

Here is how it is done.

 

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.) Restart the PC

14.) Download and install the printer software from the below link.

 

http://hp.care/2nikIQ9

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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Dolby13
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Message 3 of 4
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HP8600 printer and it’s started printing upside down on duplex printing

I've uninstalled the drivers & printer & it's still doing the same

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HP Support Agent
HP Support Agent
17,767 17,757 1,179 1,835
Message 4 of 4
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HP Recommended

HP8600 printer and it’s started printing upside down on duplex printing

@Dolby13,

 

We need to perform a semi-full reset to fix this issue. However, as the steps to perform a semi-full reset are confidential and specific to your printer. I will be sending you a private message please watch your inbox for more information.

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation