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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-24-2017 12:20 PM

HP Recommended
Product: HP Deskjet Pro 8600
Operating System: Microsoft Windows 10 (64-bit)

Since installing Windows 10 - the printer driver falls off and I have to  re-download. 

  • Both my laptop and desktop have this issue.
  • Yesterday it took two hours before my computers would recognize the installation/driver. 
  • Connecting to wireless router and router was connected
  • Any suggestions to stop this from happening?
1 REPLY 1

‎04-25-2017 02:43 PM

HP Recommended

@Jo651,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that your HP Officejet Pro 8600 e-All-in-One Printer keeps disconnecting from the network.

 

This issue could occur if there is a wireless channel interference.

 

Let's go through a few steps to troubleshoot this issue.

 

And here's the step by step guide for you in the link: Printer Does Not Maintain Wireless Connection

 

Let me know how this works.
 

You have a good day ahead.

Rainbow23 - HP Support.
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