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I have the same issue but am using papercut.  Needing to keep track of who printed what.  AirPrint will not work for me.

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@rattomlin1

 

A warm welcome to HP forums! This is a great place to get support, find answers and tips to your technical queries.

I understand you need support and I'll be glad to help you out. However, for an accurate solution, I would need more details:

Are you using an Officejet 4650 printer?

How is the printer connected, USB or Wireless?

Are you able print from other applications. Eg: Preview, adobe, word?

Let me know!

Senan6806


I am an HP Employee

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