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Honor Student
Posts: 2
Member Since: ‎03-20-2017
Message 1 of 2 (176 Views)

Registration - invalid postcode - UK based

Product Name: Pro 6960
Operating System: Microsoft Windows 10 (64-bit)

Am UK based. Trying to set up new printer. At the registration page it doesn't accept my UK postcode, says its invalid. Any help really appreciated please.

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HP Support Agent
Posts: 6,014
Member Since: ‎07-19-2016
Message 2 of 2 (148 Views)

Re: Registration - invalid postcode - UK based

Hi @Harwell09


Welcome to the HP Forums!


Thank you for posting your query in this forum, it's a great place to find answers.


I reviewed your post and I understand that you are trying to set up your new printer and at the registration page it is not accepting your postal code.


Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.


Please make sure that the date and time are correct on your printer and on the computer and then try registration again.


If the issue persists, let me know where did you purchase the printer (Country) to provide you a more accurate solution.


Let me know how it goes and you have a great day!


To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.


Take care.



I am an HP Employee

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