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HP Recommended
CP1515n and 2100m
Microsoft Windows 10 (64-bit)

Hi community,

 

I recently reinstalled Windows 10 because... May update went a bit haywire my side.

Now I have an issue. I used to be able to install a printer specific driver for both my HP Color Laserjet CP1515n and HP Laserjet 2100m, which provided me with the full options range of those printers.

Strangely they have disappeared from Windows 10, can't be found via Windows Update and on the HP site and everywhere else I can only download the poorly equipped universal drivers.

Common HP, at least leave the latest printer specific drivers online and just add a text to it that they are "depreciated" by HP and thus do not have support anymore and/or provide the latest in security.

So my question is where can I download the drivers for these two printers above? Or can anyone provide them to me?


Update:
I found a workaround by sharing the printers via network on another PC with WIndows 10 that still had the original drivers installed. By adding these printers to the new machine these drivers are automatically transferred.
If I then add the printers locally I can select the correct original drivers again, which in case of the 2100m would let me set a higher DPI of 1200 instead of the 600 DPI default. That and more are options not available in the universal print driver.

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