06-14-2018 05:00 AM
since the last Winows 10 Update om 11.06.2018 the designjet 500plus, doesn´t print anymore.
The system recognize the designjet, but with a test to print something, I always get the note:
(mistake 0*000000cb) the system didn´t find the environmental options.
I checked already with th HP doctor, the newest driver is already installed...So what can I do?
Has anybody an idea ?
Thanks a lot