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JuMa1 Student
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HP Recommended

designjet 500 plus doesn´t print anymore system Windows 10

HP Designjet 500 plus
Microsoft Windows 10 (64-bit)



since the last Winows 10 Update om 11.06.2018 the designjet 500plus, doesn´t print anymore.

The system recognize the designjet, but with a test to print something, I always get the note:

(mistake 0*000000cb) the system didn´t find the environmental options.

I checked already with th HP doctor, the newest driver is already installed...So what can I do?

Has anybody an idea ?

Thanks a lot

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